Had my vechicle in for some work, Jon Balfor helped get the repair done quickly and on my way, had a bit of an issue that I noticed and mentiond to Jon he assured me that it would be taken care of.
Jon contacted me personaly with updates to what was going on, in the end Jon was a man of his word and did not stop untill he corrected the situation.
Thank you Jon Balfor for the EXCELLENT customer service!
Worst dealer I’ve ever had the displeasure of dealing with. Will screw you over as hard as they can and when they screw up they will call you 10+ Times a day to swear and threaten you.
I bought a chrysler pacifica hybrid here in June 2018. It took them over two months to get the vehicle for me. It ended up lacking the features I had initially asked for. My sales rep simply told me I could get out of the deal if I wished to. By that time, the rebate on hybrids was over, and I was unable to do that. I purchased warranty on tires as well. Had a flat tire in October 2018. I have called and emailed them several times and yet have to receive that cheque as of Jan 4, 2019.