Onetouch Wireless
3.6/5
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2260 Bovaird Dr E, Brampton ON L6R 3J5
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Évaluations et commentaires - Onetouch Wireless

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3.6/5
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    sanjaysingh09
    Par

    Best Service

    I have no idea why people talk poorly about Intouch Wireless. They only use original parts only and i have had my same blackberry fixed and it only costed $80 and it only took 20 minutes. There was no shipping necessary. Anyways I had a great experience at Intouch Wireless just last week. I dropped my iPhone 4s and the screen cracked, i was very worried it couldn't be fixed or i had to buy a new one.. As soon as i got there, everyone was very friendly and i told them my problem, they said they could fix it in 40 minutes for only $80. I was astonished and happy that they could fix it right away for a low price. As i was waiting, i looked around and they offered many more services than just repairs such as unlockings, buying phones and a whole lot of accessories for every phone. 40 Minutes later, my phone was looking brand new again, i was so happy. They also gave me warranty on the part for 45 days. Their service was amazing and i was very satisfied. I would highly recommend Intouch Wireless for your repairs, unlockings and buying used and new phones.

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    icebuks
    Par

    Poor Service

    I broke my screen on my Blackberry Bold 9700. I was in desperate need to have it fixed and I noticed Intouch Wireless while driving along Bovaird. I went in and had my screen repaired for a whopping $145 including taxes. So firstly their lowest price guarantee does not stand true because I later found out about another place on hwy 10 that does it for $80. I was initially happy because I just wanted it fixed. Then literally one week later I noticed a large amount of dust build up inside the bottom left corner of my screen and this made it difficult to see anything beneath the dust and I thought maybe the technician didn't tighten something properly so I took it back and was told that I would have to leave my phone with them for an entire week so they could ship out my screen, get a new one from their manufacturer and then put it back in my phone. I found this absolutely ridiculous and when I protested against this their sales rep said "That's how all warranties work". I think their staff needs a lesson in sales because any time you have a faulty product within the warranty limits I have always had a pleasant experience of them taking it back and giving me a new one on the spot. This establishment is poorly managed because to add to my frustration I couldn't give them my phone that day to send out because their technician was not working that day. I would NEVER recommend anyone to go to Intouch Wireless and trust them with their phone.

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