excellent service,,, i got my phone repaired.
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excellent service,,, i got my phone repaired.
Excellent and very professional customer service. The screen was broken and I wasnt able to access my phone. They completed the LCD repair in less than 1.5hrs!
A friend of mine recommended me this store when I had broken my S3 screen. They were able to provide me a great service by fixing my phone quickly in the most professional manner. They also recommended me some better cases to save my phone. Would highly recommend for phone repairs.
Went to this shop to pick up a UPS package from Rogers. Excellent customer service, and great products. One of the sales reps offered to show me some of the products they had for my new phone which were great. Ended up coming back the next day for my iPhone LCD repair which was done while I waited.
I had the privilege of meeting one of the Absolute worst, unprofessional and immature managers at this store. Something that could have been solved with an apology and a calm demeanor was inflated into a full blown argument where he tried to prove that I was being foolish. This wasn't a sale Representative but a MANAGER. I am shocked as to how such an individual remains in his position and has no customer service skills. Don't go to this store, believe me, you can find better.
Réponse d'entreprise 18 juin 2014
We are sorry you feel this way, but by not having proper document to support the pick up guideline set by UPS, we cannot release a pack. As mentioned to you before we are not a UPS Store, we are just a pick up and drop off location. We are sorry we were not able to help you in the first time around.
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