Mohamed did a great job of repairing my manual watch. I was a bit hesitant at first - but he was very open about what I would expect & gave me regular updates. Very pleased with the outcomeLire plus
I would like to thank two wonderful ladies,Jordanka from the 5th floor, and Cindy from Levi's on the 6th floor, who went extra mile to find my bag with expensive items that I lost in the store this boxing day. Both of them were not only sympathetic to my problem, but also proactive in efforts to help me. I was in distress but thanks to their actions, my bag was found and they saved the birthday present that I bought for my friend. I cannot thank them enough and hope their managers read this postLire plus
I recently had a ring cut off my finger as my finger was swollen. They took care of me right away in a very professional and courteous manner! Staff provided excellent service and I will definitely be using their company again soon.Lire plus
I cannot say enough about how impressed I am with the Lugaro team. My husband bought me the most beautiful ring in June and I have enjoyed looking at the piece everyday since. Yesterday, I looked down and one of the diamonds was missing. I was beyond upset. This morning, my husband, took the ring in, Clara took one look at it and told him that should never have happened and that they will replace the stone free of charge. How refreshing to deal with such honest people. Well done Lugaro! Lire plus
Walked in here wanting to spend less than $1000 on a Mothers day gift. The sales lady showed me the $888 collection which all had Canadian diamonds. Wide variety of pieces and I liked that it was below my price point ;) Lire plus
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