the staff are very nice & tania allen who works there is the best! she is sympathetic, helpful, accommodating and calming! the vets are younger, but seem to know their medical stuff, i seem to always get answers and treatments required. it is close to our house, convenient location and parking and i am always given appts when needed. I recommened highly!Lire plus
Jenna has been grooming my dog for years and she has always done a wonderful very cute trim on my dog. I will always take my dogs to her for grooming.Lire plus
Very happy with the service and the grooming. Only groomer I have been to that actually listened to just what I wanted, and did a good job. Plus took extra time with an old nervous dog. Lire plus
The only negative I have is the four day week the practice is open. Unfortunately, I have to consider switching to a vet who is open six days a week as it is difficult for me to take my pet to Nanaimo in case of emergency.Lire plus
This is a wonderful store with caring people. I'm from Fort McMurray and was evacuated due to forest fire. Theses nice people booked my dog in and groomed her. I went to pick her up and I'm standing to pay and the nicest lady behind till said there is no charge. She said its the least we can do and their thoughts are with us. I was very grateful and if I lived in Nanaimo they would get all my business. Thank you doesn't seem enough ! Lire plus
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