Salon De Beaute ManiPedi Kim &
2.7/5
Ouvert jusqu'à 19:00
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5342 Ch Queen-Mary, Montréal QC H3X 1T7
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2.7/5
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    lollipop
    Par

    Worst experience ever!

    The worst experience ever with Katie Nails Spa & Lounge! I had a coupon for shellac manicure and pedicure. I called the salon a couple of times one month in advance to make sure I get the appointment for the day and time I wanted. However, when I came for my manicure and pedicure, my name was not even on their list. Then, they did not have the colour I needed and they did not want to cooperate in any way. I thought I would be able to do a manicure for my wedding that was just a couple of days after my appointment. But the owner of this business told that “who cares about your wedding and you should leave the place” when I asked to help me out with this situation. My advice: do not go there – very bad service – rude and unprofessional!

    Vous êtes le proprio? Répondez ou Contactez PJ
    poot13
    Par

    Terrible nail salon

    From personal experience, this is one of the worst nail places in Montreal. I was kept waiting for over an hour because they try and squeeze as many appointments in as possible. Appointment times do not mean anything. The actual manicure and pedicure was very amateur. It was sloppy and the manicurist was careless with the callous remover blade. When the nail polish is old or thick, they add acetone to it to prolong its life and do not even hide the fact that they do so. This is not accepted practice. The staff appear friendly at first but are quite dismissive if you question anything. After a long wait, I left with sloppy nails, sore feet and spilled oil on my new sandals. Best advice.....go elsewhere!!!

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    Réponse d'entreprise 29 mars 2012

    This ladie was late her appoitment, should everyone late the appoitment have to wait for the next turn, ofcourse yes. All th immigration come to canada does not speak local languages good , itsnhard to comunication with client ( hope all Canadian understand us , thank you ) . We really love to listen all the friendly complain from the client..because the complain make us better. Thank you so much

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