I bought 4+ bedroom sets of pillows, duvets, sheet sets and duvet covers from the Bayview location online/ via the Bayview store during COVID. The service was exceptional. The products were delivered right to my door by a staff member. As I ordered online there were a number of items I wished to exchange (color, look/feel not always easy to gauge on a computer screen). The attention to detail and assistance with the exchanges was second to none. Liz at the Bayview location was especially amazingLire plus