Went in for an eye exam when my 5 month old woke up screaming she was so understanding and so patient!! She let me take my time to calm him. Had great help with picking out my glasses!!! Thank you thank you!
This business makes it their mission to get you seeing the best care in eye-ware Caring personalities in providing all the assistance in making the right frame choices that fit very comfortably.
I have always been able to rely on Highland Optical for many years for my eye-ware.
Service is excellent, when they are not busy, then wait times are long. I'm taking my glasses back for the third time today for adjustment...not acceptable especially with the poor hours of operation....10 o'clock, especially on a Saturday is ridiculous. Closing at 6 during the week is also. My spouse works the in Waterloo and for him to come home and get me there by 6 is almost impossible. I have been going to this merchant for over 6 years but will rethink this in the future.