I have ordered on Mar 6 for flower and delivery on Mother's day Mar 9 (3 days ahead). However I did not receive it until 22:45 PM when everyone went on bed and quit waiting for the flowers. I have tried both live chat and call center but has no answer.
Contacted this morning and was informed since it was delivered there will be no refund, not even an apology. Your delivery policy is " Regular Delivery (Next Day) $14.99 Orders will be delivered between 9 a.m. and 8 p.m. for residential addresses
Absolutely horrible experience with both my orders. They arrived a day late after Mothers Day and were DEAD and rotten? Wont be ordering from these people ever again.
Ordering from Bloomex was easy. I was able to do two orders with no issues and its easy to check on the status and details of orders on your account. Email confirmations are also very prompt.