Rude operator when i called. Taxi took forever to come???
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Rude operator when i called. Taxi took forever to come???
Last night when we were going back to our hotel a Duffy Taxi driver number 270 was asking 15.00 cash up front or we were not getting in so I told him we do have that much we only go 11.00 then he said give me that right now and we go I told him I'm not giving it to you right away not until when we get to our hotel so we went to our hotel rude drivers now
We booked on the app and our cab drove right past us. We called and we were on hold for twenty minutes and told that a cab would come it didn't. We called again, were put on hold and given no explanation for the delay. We were hung up on twice when we asked what was happening. Two hours later and we're still stuck at work trying to get home.
It’s completely horrible, i had a very important appointment and they arrived over an hour late, i kept calling but that probably didn’t help much. I was extremely and highly irritated
I have yet to have an issue with Duffy's being on time for anything pre-scheduled, any 'right away' ETAs, or any of the drivers being rude. The operators are fairly quick to pick up, fast on giving an appropriate ETA. The closest I've come to a driver being "rude" would be a few that are a bit more closed in. I have had plenty of nice conversations with many of Duffy's drivers who've been with the company for 5 or more years. The drivers are also very good at taking quick and efficient routes.
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