They offered a $150. dollar credit for future service for overcharging us for brake pads that were supposed to be free for Life, or $114.00 charged back onto our credit card. We were assured that this would be noted on our file as we have been customers since 2006. At the time I was also complaining about a service performed that wasnt necessary, but sold as needed. The extra $35. was an incentive to continue bringing our vehicle here.BUT WOULDNT YOU KNOW IT! ONLY $114 credit given today
Its the first service of my truck, also did the recall service owed quite a while. Generally I enjoyed my experience with Cam Clark, professional services, friendly staff, and good time management. Thanks.
Just purchased a new vehicle from Erin a couple of weeks ago. AMAZING service, fantastic experience. She was knowledgeable and friendly, but most of all, found me the exact vehicle I was looking for! From the first time I contact her, she was in constant communication with me and never left me feeling like I wasn’t her priority. Thank you Erin and the team that assisted with my purchase! Highly recommend Erin at Cam Clark Ford Richmond!
This dealership provides excellent mechanical maintenance and repair service. Very good customer service provided by the service writers. Have bought a number of new vehicles here over the years. Very good sales experience.