I had a terrible experience with her when I needed to put my dog down. When she arrived at my house she was very cold and business like and treated it like a business transaction. She couldn't find a vein on my dog's legs and ended up poking him multiple times in all four legs. Because she couldn't find a vein she said she had to inject into the liver and when she did misplaced the syringe when injecting him and the liquid sprayed everywhere all over my dog and me. She didn't even apologize.