La-Z-Boy Les Galeries de Meubles
4.8/5
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190-20015 Langley Bypass, Langley BC V3A 8R6
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Évaluations et commentaires - La-Z-Boy Les Galeries de Meubles

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4.8/5
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    mohi9515
    Par

    Excellent service. Edna and Bunny helped with me with designing my new place

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    jbmc0259
    Par

    Natalie P. At the Langley store was amazing. From start to finish she took care of everything. She has great product knowledge and her customer service was second to none. Recliner is everything I wanted and more - great product and fantastic salesperson! Brian.

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    chen3054
    Par

    Bunny came to our home for a consultation. The following day we spent 3 hours with her and her coworker, Naim, picking out furniture and area rugs. We are excited to have our home transformed. Thank you Bunny and Naim!

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    Kathleen Johnson
    Par

    I am happy with the chair I purchased but am disappointed with the chaotic buying experience. It included initial incorrect pricing, long delivery time unless I purchased unwanted premium features, being sent to the warehouse for pick up when it had been sent to the store, and lack of assembly and assembly tools after being told it would be fully assembled. Any of these individual complications is acceptable but collectively they make me reluctant to buy from La-Z-Boy in the future.

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    Réponse d'entreprise 2 février 2021

    Hi Kathleen, We appreciate hearing from you. The entire furniture industry is experiencing unprecedented demand and delays. While we have some inventory incoming, custom ordering anything is taking 4 - 6 months right now. We would love to look more into your pick up experience. Please email the store manger your contact info so we can follow up - darrens@lfgvancouver.com

    MariaLS
    Par

    Naim was very pleasant to deal with. Our chairs came promptly, and look and feel wonderful. I would definitely go back and see him again. BUT I am NOT happy with the delivery service. I paid $180 to have two chairs delivered, to replace two existing chairs. The delivery men stated that they would not move the existing chairs. That was extra $$, but if I gave them $70 cash they would do it. I declined. Be sure to get your exact terms of delivery in writing!!!

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    Réponse d'entreprise 2 février 2021

    Hi Maria! The delivery company we use does charge to move furniture within the home. We apologize this was not better explained at time of purchase. We will follow up with the store and your design consultant. We truly appreciate your business.

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