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Not a very happy camper with these folks. I won't bug with with details. Just be careful. I lost over $400 in faulty equipment. Moving on with my business. Instead of coming to a solution it was more of an attitude thing. I'll move my business elsewhere. Too busy for this.
Bought a live microphone from the online store, quality was great it arrived on time. I am really happy about the overall product & service from music Redone. I would recommend 10/10.
J'y ai trouvé une guitare dont je suis amoureux.? Parfaite condition et bon prix. Merci a l'équipe
My experience was nothing short of extremely satisfying, friendly & professional. From the moment I first called Redone to purchase my new Focal Alpha 50 speakers, with the exceptional help of course from ALEX, (the man behind the high vibing good energy voice that greets you when you call the company) from A-Z, I felt treated like family. Thank you Redone, and Thank you Alex for your unparallel customer service. I will definitely be back for more music equipment. Below, a photo of my new babies
They sell products they don’t have in stock without disclosing, and expect you to wait 3 month for it Dishonest, terrible business model
on Dec. 1st they told me they will be shipping the mic out within 14 days. after 3 weeks I emailed them again and they gave me some bs reply like they are "expecting it soon" and telling me to call the store for a detailed ETA. what customer service tells customer to call the store instead of providing information in writing? this was supposed to be a Christmas gift. it is now Dec. 28th. all my gifts arrived on time except for this one. if I have issues getting this refunded like the other custo
Loaded up on our new adventures of music production and guitar skills development.. Damien amd the team were so helpful and knew their stuff ♡
Best place ever. Lots of gear amazing people
I had an excellant experience.I shopped an audio interface for my son. We were served by Anthony who was very knowledgeable, and patient with kids. Excellant place to shop music instruments and any music devices :)
tried calling to talk about my order and they dont pick up the phone, also dont tell you about an item not being in stock, till after they charged you and a few days go by
Online purchase is immediately charged to your credit card even if they are out of stock. You are notified that your order may take weeks to process while they wait for delivery of stock. I dont think they should take your money until they ship.
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