Gyros Gymnastics

Réponse d'entreprise 24 juillet 2015

After reviewing the Parent and Tot birthday party that you attended we are sorry to hear you had a negative experience. For safety reasons we cannot have children or parents on our 40 foot tumble track bouncing and running by themselves with no staff supervision. This is why you were asked to rejoin your group ("inclusive of the party"). Attendees using the gymnastic equipment are asked to stay within the group and birthday party area where a coach can properly supervise and not leave to go to a separate area in the gym. We prioritise all children's safety regardless of their abilities and we put your child's safety above the desire to explore the gym and we apologize that it offended you. At no time before or during the birthday party were we advised that there was a child with special needs in attendance. We have held numerous parties where children have had various special needs; when given prior notice or made aware of we have made many accommodations including adding additional staff. Regarding "bored teenagers" our staff at the birthday party were all over the age of 21 including a grandmother.