Over the last year they have not been able to resolve an issue, first of all someone phoned in and changed my passord and then proceeded to charge 20 + US Dollars to my card, I called and it was cancelled only it wasnt cancelled the first time this happened I was contacted by Amex and I thought we dealt with the issue that if any other charges were put to the card they would be rejected but lone behold here I am again in the same situation, They seemed to be unable incompedent or just plain dumb