I have been dealing here on and off for years. Went in today and after I gave my name and credentials they asked me if I knew a certain someone which just happened to be my adult son. First of all they should not be asking customers about other customers,your file should be totally confidential between you and the company. After about five minutes or so guy tells me he can't deal with me and I have to come back on friday. When I asked why he tells me because they have been doing it all wrong. Wh