Lordco Parts

Most of the staff at Lordco are Extremely RUDE!!!!!! Not all staff but most at this location... I was in there today, and I was wearing a mask as recommended by Public Health to do so in all public places. DON - an employee was rude, not wearing a mask TOLD ME (no polite ask from him) to stand back and he was the one not wearing a mask! I am the customer who was polite, wearing a mask AND only stepped forward to put my items on the counter and to ask a question and I was treated very poorly.

I don’t know what it is with place. It’s 50/50 you’ll get someone polite and interested in helping you. Heaven for bid you should forget you say you have an account before they start typing. I come there because of the expertise which they do have but can only deal with the grumpy, your an irritant to me attitude so many times. I also come there because I don’t know what I need and thats why I ask the counter staff. I give 2 stars because the good ones, generally the younger staff, are good.

great inventory, free parking. fast delivery from warehouse. Prices OK, Better than crappy tire. Good advice from partsman, and they even admit when they don't know..

Kyle and his team are friendly and work hard to find the car parts you need.

Absolute worst customer service EVER. Unhelpful, disinterested. Shop elsewhere.

Literally the worst customer service on the entire planet. Treat you like absolute dirt. Rude, inconsiderate, and just generally miserable.

2016 worse customer service