I asked for a haircut but not to cut too much off, just a few inches and the stylist cut off over a foot of my hair without showing me. My hair was completely ruined and they way she cut it made it ugly and awful when growing out. I don't recommend going here. It's what haircut nightmares are made of. The only reason I'm giving a 2 is because I was offered a refund, but I never went in for it because they're not the friendliest of staff.