Black Knight Security
3/5
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3737 Moscrop St, Burnaby BC V5G 2C7
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Évaluations et commentaires - Black Knight Security

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3/5
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    hass7339
    Par

    Was recommended by a good friend. Quoted $2400 for 4 cameras. 3 wirelss, one wired. The wired one works great. Wireless dont work. Had someone else come in. To check his work. Second said his work and cameras are good. Problem is that the router is not strong enough. So we put in a booster. System needed a reboot. Once reboot happened, it asked for a password. I called the , whom offered 3 years warranty, I asked for password to the wireless cameras. Guessed some answers. And started yelling.

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    chri9650
    Par

    They showed up and installed right away which was great. The downside was tech support. I've contacted them several times for help but nothing has been done. The purpose of getting the service was so I could monitor my home when I'm not there and every time I try and talk to "theguy"he has no cell reception and just hangs up. Very frustrating.

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    Réponse d'entreprise 21 mai 2018

    Dear Client, We are sorry for your unpleasant experience. How ever we have a 24/7 support line you can call any time you need our service or tech support. We do not have a guy you can call .Please call our support line and we will gladly help you. Thanks!

    User226459
    Par

    I had been looking for to set up a new security system and found Black Knight Security. It was definitely the right choice. They provide a quick onsite quote and a speedy, professional installation of the new system. I would 100% recommend them for all your security needs.

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    Digipub
    Par

    Efficient, competitively priced with knowledgeable staff--work with again.

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